Privacy Policy

Information You Provide

• Contact form submissions: Name, work email, organization, role, and message when you request a demo or inquiry.
• Email correspondence: Information you share when you contact us directly.

Information Collected Automatically

• Usage data: Pages visited, time spent, referral source (via Vercel Analytics).
• Device data: Browser type, operating system, IP address.
• Meta Pixel: We use the Meta (Facebook) Pixel to measure the effectiveness of our advertising and understand how visitors interact with our Site. The Pixel collects anonymized data such as pages visited, buttons clicked, and referral source. No Protected Health Information (PHI), names, email addresses, or other personally identifiable information is sent to Meta through the Pixel. You can opt out of Meta tracking through your Facebook Ad Settings.

• Respond to demo requests and inquiries
• Follow up on sales conversations
• Improve our website and user experience
• Send relevant information about our monitoring solutions (only if you opt in)

We do not sell your personal information. We may share information with:

• Supabase: Database hosting for lead information
• Vercel: Website hosting and analytics
• Resend: Transactional email delivery
• Meta (Facebook): Anonymized advertising performance data via Meta Pixel (no PHI transmitted)
• Stripe: Payment processing for pre-orders
• Seniormatic (parent company): To coordinate demos and service delivery

We implement appropriate technical measures to protect your information, including encryption in transit (TLS 1.3), encrypted storage, and access controls. However, no method of transmission over the Internet is 100% secure.

We retain lead and contact information for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your information at any time.

• Access: Request a copy of the information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information
• Opt-out: Unsubscribe from marketing communications at any time

This website is a sales and marketing site for SeniorMatics monitoring solutions. We do not collect, store, or process Protected Health Information (PHI) through this website. HIPAA compliance for the SeniorMatics monitoring platform is managed by SeniorMatics corporate.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

If you have questions about this Privacy Policy, contact us: