Hey there. What can we help you with today? Just type your question.
We Don't Start With a Sales Pitch. We Start With a Conversation.
Before we talk about what we do, we want to hear what you're dealing with. Every home and every facility is different. That's why we listen first.
Why Start Here?
Maybe your mother lives alone and you worry every night. Maybe your facility has gaps between rounds that keep you up. Maybe you've seen what happens when a fall goes unnoticed for hours.
Whatever brought you here, we want to understand it before we recommend anything. We'll ask about your situation, figure out whether we can actually help, and if we can, walk you through how it works. If we can't, we'll tell you that too.
Here's What Happens When You Reach Out
- 01
We Listen
You tell us what you're dealing with. A parent living alone. A facility with gaps between rounds. A staff stretched too thin. We ask questions and we listen.
- 02
We Figure Out What Fits
Every home and every facility is different. We work with you to figure out exactly what sensors and setup make sense for your situation. Nothing more, nothing less.
- 03
Your Team Gets Trained
Before anything gets installed, your team knows the platform inside and out. We cover the interface for every user type, from family members to facility staff to administrators.
- 04
Certified Installation
A certified SeniorMatics technician handles the installation on site. They make sure everything works before they leave. The install comes with a guarantee and warranty.
- 05
Go Live
Monitoring starts. Alerts are active. Your team is already trained and ready. From here, we stay in your corner.
What's Included When You Move Forward
Consultation, training, and certified installation come standard. No surprises.
Equipment Consultation
A detailed assessment of your space to determine exactly what sensors and hardware you need. Nothing more, nothing less.
Virtual Training
Platform training for all user types: private home families, facility staff, administrators, and field technicians.
Certified Installation
On-site installation by a certified SeniorMatics technician, backed by a guarantee and warranty.
Priority Delivery
Pre-order customers receive equipment and installation ahead of the general waitlist. Your position is locked when you pay.
Who Reaches Out to Us
Families with a parent or grandparent living alone. Directors of nursing who need better visibility between rounds. Home health agency owners looking for a monitoring layer that doesn't require wearables or cameras. Administrators tired of incident reports that show up hours after the fact.
Whether you need sensors for a single room or an entire campus, we tailor everything to your situation. The conversation is free. The only thing we ask is that you tell us what's going on.
If you are interested in becoming a certified SeniorMatics field technician, visit our IT Careers page to learn about training and certification opportunities.
Tell Us What's Going On
Fill out the form below and someone from our team will call you back. No pressure. Just a real conversation about your situation and whether we can help.
Or reach us directly at sales@seniormaticseast.com