Question 1

How does SeniorMatics work without cameras?

Accepted Answer

Small sensors go in each room. They pick up motion, activity patterns, and environmental conditions like temperature. There is no video, no audio, and no recordings of any kind. It is a quiet safety net that notices when something seems off.

Question 2

What do the sensors track?

Accepted Answer

Movement through the home, sleep patterns, daily routines, room temperature, and air quality. All without cameras or anything to wear.

Question 3

How long do sensor batteries last?

Accepted Answer

Sensors are battery-powered and typically go 18 to 24 months between maintenance. They update themselves automatically and do not need any wiring to install.

Question 4

Does Seniormatic integrate with existing systems?

Accepted Answer

Yes. It works with electronic health record systems including MyChart, and ties into existing nurse call systems and care protocols. Contact us for details about your specific setup.

Question 5

Is Seniormatic HIPAA compliant?

Accepted Answer

Yes. Your loved one's information is protected with the same level of security used by hospitals and banks. Every vendor in the chain has signed the required agreements to handle health data properly.

Question 6

Is any video data collected?

Accepted Answer

No. Zero video, zero audio, zero recordings. This is a camera-free platform by design. Your loved one is identified by a code, not by their name or face.

Question 7

Who can see the monitoring data?

Accepted Answer

Only the people you authorize. Each person gets access based on their role, and there is a permanent record of every time someone views the data.

Question 8

How is Seniormatic installed?

Accepted Answer

A certified technician comes to the home or facility and places small sensors in each room. No wiring needed. The technician makes sure everything is working before they leave.

Question 9

Is staff training provided?

Accepted Answer

Yes. Before installation day, your team gets trained on the platform. We cover the interface, alert management, and what to do when notifications come in. Training is virtual and works around your schedule.

Question 10

What market segments does SeniorMatics serve?

Accepted Answer

Families with loved ones living at home, assisted living communities, independent living facilities, home health agencies, and insurance providers. Each one gets a setup tailored to how they operate.

Question 11

How does pricing work?

Accepted Answer

Pricing depends on your setup. A single home is different from a 200-bed facility, and we price accordingly. Our team will walk you through options during a free consultation so you get exactly what you need and nothing you don't. Reach out at sales@seniormaticseast.com or use the form on our site to start that conversation.

Question 12

How do I get started?

Accepted Answer

Fill out a form on our site or reach out to us directly. We will have a conversation about your situation, show you the platform, and figure out the right next step together.

Frequently Asked Questions

Have a question not listed here?

SeniorMatics East

Frequently Asked Questions

Questions and answers

How does SeniorMatics work without cameras?+

What do the sensors track?+

How long do sensor batteries last?+

Does Seniormatic integrate with existing systems?+

Is Seniormatic HIPAA compliant?+

Is any video data collected?+

Who can see the monitoring data?+

How is Seniormatic installed?+

Is staff training provided?+

What market segments does SeniorMatics serve?+

How does pricing work?+

How do I get started?+

Have a question not listed here?